TokyoCarZ

Frequently Asked Questions (FAQ)

  • Q
     Why do I need to deposit money and is it refundable?
  • A
    This deposit gives you full access to all the auctions and it is refundable at any time before you actually buy a car.
  • Q
     Can I cancel my bid ?
  • A
    Yes, you can. Before 2 hours from the actual time. You will not incur any penalty.
  • Q
     What if i cancel my purchase?
  • A
    There will be a penalty equivalent to your deposit.
  • Q
     How can I make payment?
  • A
    There are two options for making payments: Bank Telegraphic Transfer, and PayPal System.
  • Q
     What languages do you speak?
  • A
    We speak English, Japanese.